THIRDWAVE Co., Ltd., which aims to integrated maintenance & repair, provides the optimal integrated maintenance & repair service in order for the computer information resources of customers to be operated efficiently and stably, by securing partnership of GLOBAL VENDOR and specialized technical support personnel for each IT field.

• It is composed of the organization which has successfully performed various maintenance & repair business

  such as public works, private business, SMB, etc.

• It keeps Back-up equipment at all times : It keeps the substitute of the equipment subject to the maintenance & repair

  at all times.
  • In case of H/W failure, it minimizes the downtime by replacing the physical back up equipment.

• Support for maintenance & repair : Efficient and quick handling of trouble through long know-how

  • Support for 24 hours * 7 day, Confrontational action within 2 hours(To be discussed for some overseas regions)

• It provides technical support and RMS service at about half of the maintenance & repair cost of the manufacturing company.

  • It provides high trust and cost saving with low cost and high technology.

• Having overseas establishment / Maintenance & repair record / Ability : It provides service connected with overseas

  branch network
  • It provides the best same-quality service between head office and overseas branch office of the customer.

• Education cooperation system for the introduced system : Cooperation system : Cooperation system with each manufacturing

  companies - It provides Test environment by opening Lab room
  • Detailed business consultation & technical education with the person in charge - It provides the best service in cooperation with the cooperative company.